Have a question?

Frequently Asked Questions

1. How does a pawn loan work?
How does a pawn loan work?

Pawn loans are an easy way to get quick cash. Loans are based on the value of the item pawned. The term of the loan is one month plus a 30-day grace period. If you cannot pay back your loan within that timeframe, we offer extensions and renewals to give you additional time. You can also decide to not pay off your loan and surrender your merchandise.

2. What is an extension??
What is an extension?

Big City Pawn loans are 30 day loans within a 30 day grace period. If at the end of the 60 days you do not have enough funds to pick your item up, you can extend the loan out another 30 days for the interest amount.

3. What is a renewal?
What is a renewal?

If you cannot pay back your loan in full on the due date, you can get a renewal. You will be required to pay all of the interest that has accrued on your loan, which will allow us to write a new pawn loan for you. The original pawn loan amount remains the same.

4. What type of identification do I need to get a loan?
What type of identification do I need to get a loan?

A state issued ID or driver's license (less than one year expired), an immigration card or passport

5. How do you determine how much to loan me on my item?
How do you determine how much to loan me on my item?

Loan amounts are based on the value of the item, its condition and our ability to sell it if needed. Our management team has many years of experience with valuing merchandise. Since we are a locally, owned and operated pawnshop, we do not rely on a computer program to tell us how much your item is worth. Our desire is to loan you top dollar on your item.

6. Are pawnshops regulated?
Are pawnshops regulated?

Yes, pawnshops are regulated at the local, state and federal level. The state of Texas licenses pawnshops through the Office of Consumer Credit. We are audited regularly to ensure compliance. In addition, we are subject to many federal laws including but not limited to the Patriot Act, Truth in Lending Act, Federal Trade Commission Rules on Data Privacy and Security Transfer and Federal Firearms Licenses.

7. How old do I have to be to buy a gun?
How old do I have to be to buy a gun?

We follow all state and federal laws. You must be 18 years old to purchase a long-gun and 21 years old to purchase a handgun. In addition, you must pass a federal background check.

8. Should I be concerned about buying a stolen item?
Should I be concerned about buying a stolen item?

No. We work closely with local authorities to prevent and identify stolen merchandise. Customers are required to show identification when pawning or selling an item. Less than 1 percent of items are identified as stolen. We train our staff to be on the lookout for stolen property. It is not in our benefit to take anything that is presumed stolen since it will most likely get confiscated by the local authorities.

9. Do you have layaway?
Do you have layaway?

Yes, any item you are interested in can be put on layaway for just 10% down. You will have a monthly payment that is agreed upon. Once all payments are made the item is yours!

If you do not find the answer to your question listed within our FAQ's, you can always contact us directly at info@bigcitypawn.com

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